Insurance Fun and Games

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jethro's picture

Its all fun and games with insurance here.

In the last couple of weeks we have had 3 separate insurance issues to deal with.

First, we had a computer breakdown. We have a policy that covers this specifically, so we had emergency repairs to do and then wait for the cheque to come. that took 3 weeks and we were out of pocket $3500 while we were waiting.

Then we had the car that we had sold but not swapped over (short by two days) hit by hail and a lot of damage to panels. The car yard no longer wants to give us our agreed trade price and the insurers assessor has assessed the damage as repairs only. However there is a secondary cost and that is to the market value of the vehicle. The car yard have declared even if it is repaired they wont give us the same price, and without repairs the trade in is way less than what the insurance would pay out. I am in "negotiations" with the insurance company to honour their commitment to repair to original market value.

Finally today I received a call from our computer insurance company in relation to a claim from 1.5 years ago when someone else's car hit a power pole and caused an electrical surge that damaged some of our pcs. The car owners insurance is in negotiations with our insurers to settle this. (We had our repairs paid for at the time). They want me to dig out original invoices for the original equipment - which we may no longer have!

Fun and games!